Several updates and fixes are released frequently to make your driving better and effortless. Maps and Software Updates Using old map can jeopardize your journey. Getting Support We are always available for our clients to provide necessary assistance.
Get in touch. Send message. The C speaking the street name is a definite plus over other models. You can upload all kinds of points of interest POI data including speed trap and redlight camera locations. I live near several east coast urban areas so I added the GTM 12 traffic monitor.
I expect to pay for this add-on in saved time and gas. C is highly recommended. We have dropped our prices on select products even further. View the details on any product with the symbol and click the Lowest Price tag to view our additionally discounted price.
Authorized dealers are requested by their suppliers to advertise their products at a minimum selling price. We can often offer a discounted price after displaying the MAP price to the user. To view our discounted price, simply click the Lowest Price Tag in the product details page or add the item to your shopping cart. Customer Reviews Avg. Customer Rating: 4. Write your own review. Overall 4.
Overall 5. Warranty and Returns Manufacturer Warranty. Support URL: www. Return Policy Please click here to view TigerDirect. I am very happy with my unit. I call support today for a free upgrade. No problem and it's on the way. You have to have purchased your c on May 1, or later.
Support could not have been better. I purchased my Garmin on May 21, I talked to Paul Robbins at Garmin. May 1 is the cut off date. Of course, like all other owners, I realized right away that the maps were out-of-date. After reading all of these posts and almost giving up hope, I gave customer service a call. I was on hold for about 10 minutes.
When they finally picked up, I acted a little naive and asked simple questions to butter him up. I expressed how very excited I was to have my new Garmin, but disappointed in having the older maps. Customer service was helpful and patient They are on back order and mine will arrive in weeks. I also purchased the c from wallyworld on black friday.
I called customer support multiple times on Monday and every time they refused to give me the updated map for free.
I guess the rules changed. By the time I add in the cost of the unit and the map update, I probably could have purchased a newer, smaller, and supported model.
Well, the mapset v. I never had any problems with it except for in DC it would get confused for a few minutes but never got me totally lost! After the blur that was Black Friday, it's hard to keep all those purchases straight.
Still an unbeatable deal! I got Turned down for my free upgrade a few months ago until I registered it at My Garmin. Good luck getting your free update. I hope you have the same success I did!
Sent an email stating that I loved the unit, but found out that the maps are old. They are sending me my new maps in the mail. They said it could take weeks to recieve thought. I got my c at Walmart on Black Friday. It came with CN v8, which isn't bad, but after checking out different boards, I figured that hey, if I could get a free upgrade, I'd go for it and not be disappointed if I didn't get one. Then I came here to POI and saw that a lot of people mentioned that they were sending in faxes of their receipts.
So I sent another message to techsupport with a scan of my receipt, more 'gee I'm so naive' and got this message back today less than 24 hours after I sent it :. Thank you for contacting Garmin International. For your reference, your confirmation order number is When loading the NT map update, your unit will only accept one of two regions.
Unfortunately it is not possible to take the other part of the map update you didn? However, you can switch back to the other region from the DVD that you didn? I have provided a link to this map accessory below. Yay for me! When you buy a brand new GPS if it does not come with the latest map offered then you should get the latest update for free.
After all, what you are buying in a GPS is a pre-installed electronic map so if it's brand new it should have the latest map, otherwise it is not really brand new and should be advertised as such. Now, after you have the gps for "X" amount of time, then you should have to purchase an updated map because it is not new anymore. That my friends, is what logic is all about. They sent 2 FREE map updates to me within the last 30 days, for my c Challenge them, and they'll back down Apparently they have more current stock.
I agree with the original post. I bought a C one day and took it back the next after getting the thumbs down from Garmin support for map updates. Yes I could have persisted and maybe gotten the update but why? I should not have to beg for an update to a new unit. After that I went to great lengths not to buy a Garmin and settled on the Maestro A better unit than the Garmin for a lower price. So everything worked out for the best in the end any way.
The sad thing for Garmin is that they're losing customers for life over an upgrade that would cost them nothing to provide.
Poor business decision in my opinion. You might want to do a search of the forums here about Magellans lack of updates and terrible customer service, there are plenty of posts about both. I called garmin today with a 35 min wait time day after Christmas - I can accept the wait time I was told by a tech that the update was NOT a free up date and he had an interesting explaination as to why it was not shipped on new units. The tech stated that the unit was advertised to contain maps for all of North America including Canada.
The update software is to large to include both Us and Canada at the same time. They did state that if you loaded the new software on the unit you would have a choice of US or Canada but could not load both.
For this reason it is not shipping on the new c units. I told him personally i didnt travel to Canada since i live in Tennessee. He stated that since it was a new unit he would send me a copy of after i logged onto garmin and registered my unit.
I was told that the cd was on backorder and that i would have one within 4 weeks. You dont have to be rude to them to get the cd--just let them know you dont approve of the policy and they will get it to you. Not bad for ditching the Canadian map AYE. Maybe by dropping Canada itll leave more space for custom POIs. This is for a c bought at wally world on black friday. I just e-mailed garmim and they replied with a positive note that the upgrade would be sent..
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