If something goes wrong, your defective parts are usually replaced by new, refurbished, used or comparable components, depending on the scenario. Speaking of customization services, AVADirect offers interesting options like out-of-the-factory overclocking for gaming enthusiasts for both CPUs and GPUs, premium chassis featuring custom paint and custom water-cooling systems. Depending on the system, you can get up to 3 years of warranty, not to mention high-quality tech support, which is excellent especially for the not-so-tech-savvy people.
The product catalog is robust, and the company also sells individual components for upgrades and the like, i. Alienware by Dell computers is a sacred monster in the gaming world, and maybe the most popular brand on this list. However, quality comes at a price, i.
Alienware is not the cheapest of the bunch, but at least you can sleep at night, even if the warranty offered is not on-par with other brands. However, Digital Storm offers an extended warranty pack which consists of a 4-year warranty for parts and 6 years for labor. Finally, we have Velocity Micro, another relatively small company specialized in custom-building gaming PCs and laptops, as well as professional workstations.
Almost all have complaints filed against them in and , except one company that you put at the bottom, Puget Systems.
They are the only company with no complaints and only positive reviews on the BBB. So it looks like your article is more of an advertisement for these companies than anything else. I would stick with Trustpilot. Anyone looking to spend their money should really consider the after sales service and tech support on offer.
My personal experience with CyberPower Pc is awful. Unreachable tech support. They do not do call back. Email support can take a week to reply. Tier one techs are ditch diggers who do not even look at what they are trouble shooting. My system was shipped with poor assembly and several hardware issues which are still being worked out 3 months later. Avoid the bang for the buck sales pitch and lifetime tech support that does exist. I like MagicMicro. I am getting ready to build a new system now and have yet to have a place come close to the prices from there.
It is usually a few hundred dollars cheaper and with better stuff. On the flipside, the only problem I have had when building is with the fans and CPU coolers, does not always list when works and does not with current setup so sometimes they contact for alternate or have to double check yourself.
Still worth it when saving hundreds. Your comment makes no sense. Like telling someone with 0 mechanical skill to buy a 2 year old salvage that can easily be restored and save yourself thousands over getting hosed by buying a brand new vehicle at a dealership with a warranty.
If he had a good experience over the course of 7PC builds, That info is relative here. Funny enough I have an even more distrustful attitude towards vehicles than you. I always lease. Not only do you know exactly what you're getting, but it's more cost-effective than buying parts separately. Attention to detail doesn't stop with our hardware. Not only does our 2-year warranty cover all parts and labor, but our award-winning customer service team is also here to help with any issues.
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